Enhance Ticket Management with TeamDynamix Newish Detector
TeamDynamix Newish Detector is a free Chrome extension designed to improve the management of ticket statuses within the TeamDynamix platform. This tool specifically targets the 'New' ticket status by adding an additional layer of granularity. It distinguishes between tickets that have received comments and those that have not, providing clarity on the current state of each ticket.
The extension replaces the standard 'New' status with 'New!' for tickets that have no comments, indicating they require immediate attention. Conversely, tickets that have received replies are marked as 'Newish.' This simple yet effective enhancement allows users to prioritize their responses more efficiently, ensuring that no ticket goes unnoticed in the workflow.